Cost: FREE
Contact Hours: 1.75
Target Audience: Professionals or organizations; Community members (members of a community or consumers); Students or educators (including faculty, administrators, supervisors, etc.)
Developed for: SAMHSA Region 3
OVERALL DESCRIPTION
Aggression is anger in action. Many health and human services consumers become aggressive with caseworkers, social workers, etc. Aggression could be the result of feelings of vulnerability, fear and frustration. Regardless of the reason, consumer aggression can put the safety of caseworkers at risk.
The 360 SAFETY series by Presidential Consultants will empower your organization to create synergy with consumers while ensuring physical and environmental safety for caseworkers, social workers, etc. Participants learn practical strategies for prioritizing their physical safety, enabling them to focus on the consumer’s situation. Our system further empowers caseworkers, social workers, etc. to maintain their personal safety by emphasizing goal centric teamwork that provides emotional security to the consumer. As a result, consumers often transform their energy of aggression into fuel for successful case plan completion. The ultimate goal is to help participants better partner with consumers while ensuring their own personal safety.
SESSION 1:FIELD & OFFICE SAFETY
Learn vigilance and strategies that can be used in the office, during home visits, while walking to a vehicle, driving or navigating neighborhoods that prioritizes caseworker safety.
SERIES LEARNING OBJECTIVES
- Participants will recognize the importance of teaming with those they serve by emphasizing goal centric teamwork to achieve case plan objectives while also enhancing their own personal safety.
- Participants will recognize the reality of violence in their work, identify the risk factors of workplace violence for caseworkers and explain the need to take measures for personal safety.
- Participants will demonstrate safety strategies to be used during office and field interactions, on home visits and while navigating the neighborhoods in which our clients reside.
REGISTRATION
DHSS MERIT & C/S EMPLOYEES: Access your existing DLC account via: ID.DELWARE.GOV
All others: Create OR access your existing DLC account via the self-registration page: https://stateofdelaware.csod.com/LMS/catalog/Welcome.aspx?tab_page_id=-67&tab_id=221000434
PRESENTER
Master Trainer, International Speaker and author of the book “Invincible Social Worker," Anthony President has empowered and inspired more than
100,000 people to perform, produce and partner better at their places of work. With over 20 years of facilitation experience, Anthony utilizes a broad
range of active learning methodologies to engage and inspire learners to put new ideas into practice creating tangible results for their organizations.