Identifying and Mitigating Vicarious Trauma and Staff Burnout
Laura Hinds, MSW, LCSW

March 28, 2024, 1:00pm-3:00pm EST

COURSE DESCRIPTION

Compassion Fatigue and Burnout not only increase the risk of Vicarious Experiencing challenges for our staff, they endanger those they serve. This event will support supervisors and managers in identifying and addressing the signs and symptoms of Compassion Fatigue and Burnout in an effort to safeguard their staff’s practice and clients’ well-being. This session will include information as well as practical suggestions for intervention.

LEARNING OBJECTIVES

• Recite at least 4 ways in which Compassion Fatigue and Vicarious Trauma present in their staff working people living with Substance Use Disorder.
• Identify the importance of supervision in mitigating and supporting staff who may be experiencing Vicarious Trauma, Compassion Fatigue, or Burnout.
• Name at least 5 strategies for engaging staff in planning and utilizing Self-Management skills.

PRESENTERS

Laura Hinds, MSW, LCSW, is a clinical social worker with experience in medical, behavioral and mental health settings. Laura has had the pleasure of working with high acuity special needs populations and their providers for over 22 years. An alumna and instructor at Penn’s School of Social Policy and Practice for 13 years, and Bryn Mawr’s School of Social Work and Social Research’s for the past 4 years, Laura has supported the learning and education of new social workers, veterans in the field, and their interdisciplinary partners. With a focus on trauma, human and gender development, racial equity, and crisis intervention Laura supports special needs populations and those who serve them.